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ServiceNow Customer Service Management Essentials (SNCSME)
In this 3-day interactive course, attendees master the core configuration and administration of the ServiceNow® Customer Service Management (CSM)... -
GRC: Third-party Risk Management (TPRM) Implementation (SNTPRMI)
The Third-party Risk Management application provides a centralized process for managing your organization's third-party portfolio, performing due diligence when... -
Strategic Portfolio Management (SPM) Fundamentals (SNSPMF)
Strategic Portfolio Management is the process an organization uses to select, prioritize, and manage resources within its portfolio of... -
ServiceNow Vendor Risk Management (VRM) Implementation (SNVRMI)
Learn how to effectively manage a Vendor Risk Management Implementation. This two-day course covers the domain knowledge, common implementation... -
ServiceNow Vulnerability Response Implementation (SNVRI)
Learn the details of Vulnerability Response in ServiceNow. This two-day course covers Vulnerability Response essentials such as why customers... -
ServiceNow Scripting in ServiceNow Fundamentals (SNSSF)
Attend Scripting in ServiceNow Fundamentals to learn how to use the ServiceNow JavaScript API. Take advantage of the extensibility... -
ServiceNow Service Portal Fundamentals (SNSPF)
Learn how to use the Service Portal application to configure, customize, and extend components to create a Service Portal.... -
ServiceNow Service Portal Advanced (SNSPA)
This two-day interactive course takes attendees on a Service Portal and Widget development deep-dive. Participants learn how to use... -
ServiceNow Security Operations (SecOps) Fundamentals (SNSOF)
Learn about the Security Incident Response, Vulnerability Response, and Threat Intelligence applications. This two-day course covers the foundational topics... -
ServiceNow Service Mapping Implementation (SNSMI)
Take Service Mapping in ServiceNow to the next level. This classroom training offers critical implementation practices centered around typical... -
ServiceNow Security Incident Response (SIR) Implementation (SNSIRI)
Learn the domain knowledge, technical aspects, and various processes needed to effectively manage a Security Incident Response implementation (SIRI).... -
ServiceNow Software Asset Management (SAM) Professional Fundamentals (SNSAMPF)
Learn to manage the software asset life cycle from planning to disposal. This three-day training course aims to introduce... -
ServiceNow Administration Fundamentals (SNSAF)
ServiceNow Administration Fundamentals is a three-day course taught both as Instructor-Led Training (ILT) and Virtual Instructor-Led Training (VILT) in... -
ServiceNow Administrator Advanced (SNSAA)
Work with Application Data Management, Reporting, Integrations, and Platform Optimization and Maintenance. The System Administration Advanced course teaches about... -
ServiceNow Risk and Compliance Implementation (SNRCI)
This two-day course covers the domain knowledge, common implementation technical aspects, and various processes needed to effectively manage a... -
ServiceNow Platform Implementation (SNPI)
Learn how to implement ServiceNow platform functionality and applications. This 3-day class is intended to prepare technical consultants for... -
ServiceNow Performance Analytics (PA) Fundamentals (SNPAF)
Learn to access key performance indicators (KPIs) and metrics for proactive business service improvement. Performance Analytics provides simple access... -
ServiceNow Performance Analytics (PA) Advanced (SNPAA)
Take Performance Analytics to the next level. Performance Analytics enables the monitoring, trending, and proactive improvement of business services... -
ServiceNow IT Service Management (ITSM) Implementation (SNITSMI)
Learn practical skills that may be applied immediately to accelerate ITSM implementations. IT Service Management (ITSM) is a concept... -
ServiceNow IT Service Management (ITSM) Fundamentals (SNITSMF)
Learn core ServiceNow ITSM process lifecycles and the value of ServiceNow ITSM applications for managing IT Services. IT Service... -
ServiceNow GRC: Integrated Risk Management Implementation (SNIRMI)
Learn to effectively manage a Risk Management and Policy and Compliance Management implementation. This two-day course covers the domain... -
ServiceNow Human Resources (HR) Implementation (SNHRI)
Gain in-depth knowledge on configuring the ServiceNow HRSD application. During this two-day interactive training course, attendees will gain in-depth... -
ServiceNow Human Resources (HR) Fundamentals (SNHRF)
Learn the role of an HR Administrator in ServiceNow. During this two-day interactive training course, you access the ServiceNow... -
ServiceNow Hardware Asset Management (HAM) Fundamentals (SNHAMF)
Master the setup, configuration, and use of the ServiceNow® Asset Management and Hardware Asset Management (HAM) applications. This three-day... -
ServiceNow Field Service Management (FSM) Implementation (SNFSMI)
ServiceNow ® Field Service Management (FSM) helps companies efficiently manage location-based work tasks. Field Service Management Implementation focuses specifically...