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Lean IT Foundation (LITA) Including Exam (LITF)
Lean IT Foundation helps IT organizations to ensure that they provide their customers with the best possible services. Through... -
Red Hat Services Management and Automation with Exam (RH359) (RH359)
Learn how to configure, manage, and scale key services used in datacenters Red Hat Services Management and Automation with... -
ISO 26000 Lead Implementer (PECB certified) – Including Exam (IS26000LI)
ISO 26000 Lead Implementer training enables you to develop the necessary expertise to support an organization in contributing to... -
ISO 26000 Lead Auditor (PECB certified) – Including Exam (IS26000LA)
ISO 26000 Lead Auditor training enables you to gain comprehensive knowledge of the key principles and subjects of social... -
ISO 26000 Foundation (PECB certified) – Including Exam (IS26000F)
ISO 26000 Foundation training enables you to learn the best practices and guide organizations to operate in a socially... -
ServiceNow Customer Service Management Essentials (SNCSME)
In this 3-day interactive course, attendees master the core configuration and administration of the ServiceNow® Customer Service Management (CSM)... -
GRC: Third-party Risk Management (TPRM) Implementation (SNTPRMI)
The Third-party Risk Management application provides a centralized process for managing your organization's third-party portfolio, performing due diligence when... -
Strategic Portfolio Management (SPM) Fundamentals (SNSPMF)
Strategic Portfolio Management is the process an organization uses to select, prioritize, and manage resources within its portfolio of... -
Integrated Service Management (ISM) Foundation – Including Exam (ISMF)
A successful collaborative team has one goal, language and basic way of working. The ISM Foundation training provides the... -
ServiceNow Vulnerability Response Implementation (SNVRI)
Learn the details of Vulnerability Response in ServiceNow. This two-day course covers Vulnerability Response essentials such as why customers... -
ServiceNow Scripting in ServiceNow Fundamentals (SNSSF)
Attend Scripting in ServiceNow Fundamentals to learn how to use the ServiceNow JavaScript API. Take advantage of the extensibility... -
ServiceNow Service Portal Fundamentals (SNSPF)
Learn how to use the Service Portal application to configure, customize, and extend components to create a Service Portal.... -
ServiceNow Service Portal Advanced (SNSPA)
This two-day interactive course takes attendees on a Service Portal and Widget development deep-dive. Participants learn how to use... -
ServiceNow Administration Fundamentals (SNSAF)
ServiceNow Administration Fundamentals is a three-day course taught both as Instructor-Led Training (ILT) and Virtual Instructor-Led Training (VILT) in... -
ServiceNow Platform Implementation (SNPI)
Learn how to implement ServiceNow platform functionality and applications. This 3-day class is intended to prepare technical consultants for... -
ServiceNow IT Service Management (ITSM) Implementation (SNITSMI)
Learn practical skills that may be applied immediately to accelerate ITSM implementations. IT Service Management (ITSM) is a concept... -
ServiceNow IT Service Management (ITSM) Fundamentals (SNITSMF)
Learn core ServiceNow ITSM process lifecycles and the value of ServiceNow ITSM applications for managing IT Services. IT Service... -
ServiceNow Field Service Management (FSM) Implementation (SNFSMI)
ServiceNow ® Field Service Management (FSM) helps companies efficiently manage location-based work tasks. Field Service Management Implementation focuses specifically... -
ServiceNow Discovery Fundamentals (SNDF)
Lay the groundwork for mature infrastructure operations management. ServiceNow Discovery lays the groundwork for mature infrastructure operations management. Using... -
ServiceNow Customer Service Management (CSM) Fundamentals (SNCSMF)
Learn the basics of Customer Service Management (CSM) on the ServiceNow platform. In this 2-day interactive course attendees master... -
ServiceNow Adopting a Platform Owner Mindset (SNAPOM)
Learn to drive Platform value in the enterprise. Adopting a Platform Owner Mindset is a 2-day business simulation workshop... -
Service Integration and Management (SIAM®) Foundation – Including Exam (SIAMF)
Service Integration and Management (SIAM®) is an approach to managing multiple suppliers of services (business services as well as... -
Service Desk Institute – Manager – Including Exam (SDM)
Master the key areas of service desk management, gain the globally recognised Service Desk Manager qualification and lead your... -
Service Desk Institute – Analyst – Including Exam (SDA)
Become a qualified Service Desk Analyst and boost your levels of customer service support The importance of delivering high-quality... -
ITIL® 4 Specialist IT Asset Management – Including Exam (ITIL4ITAM)
The ITIL® 4 IT Asset Management module is structured and aligned around the ITIL® framework and the ITIL® Practice...