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ITIL® 4 Foundation – Including Exam (ILFN4)
This course provides IT leaders, practitioners, support staff and staff interfacing with the organisation's digital and information systems functions... -
TMAP®: Quality for cross functional teams – Including Exam (TESTTMAP)
In the IT-world of today cross-functional teams are expected to deliver business value with quality at speed. TMAP supports... -
Integrated Service Management (ISM) Foundation – Including Exam (ISMF)
A successful collaborative team has one goal, language and basic way of working. The ISM Foundation training provides the... -
Service Integration and Management (SIAM®) Professional – Including Exam (SIAMP)
Service Integration and Management (SIAM®) is a methodology used to manage and seamlessy integrate multiple service providers to ensure... -
Service Integration and Management (SIAM®) Foundation – Including Exam (SIAMF)
Service Integration and Management (SIAM®) is an approach to managing multiple suppliers of services (business services as well as... -
Service Desk Institute – Manager – Including Exam (SDM)
Master the key areas of service desk management, gain the globally recognised Service Desk Manager qualification and lead your... -
Service Desk Institute – Analyst – Including Exam (SDA)
Become a qualified Service Desk Analyst and boost your levels of customer service support The importance of delivering high-quality... -
Problem Solving for Service Management – Including Exam (KF)
Systematic problem solving is one of the essential skills that organizations look for these days. The confident professionals who... -
ITIL® 4 Specialist: Sustainability in Digital & IT – Including Exam (ITIL4SDIT)
This 3-day ITIL® 4 Specialist: Sustainability in Digital & IT module explores how service organisations may address sustainability challenges... -
ITIL® 4 Specialist: Plan, Implement & Control – Including Exam (ITIL4P-PIC)
This 3-day course compiles for the candidates the understanding of the key concepts, principles, value and challenges of ITIL®... -
ITIL® 4 Specialist: Monitor, Support and Fulfil – Including Exam (ITIL4P-MSF)
This 3-day course compiles for the candidates the understanding of the key concepts, principles, value and challenges of ITIL®... -
ITIL® 4 Specialist: Collaborate, Assure and Improve – Including Exam (ITIL4P-CAI)
This 3-day ITIL® 4 Specialist: Collaborate, Assure and Improve training course compiles for the candidates the understanding of the... -
ITIL® 4 Specialist IT Asset Management – Including Exam (ITIL4ITAM)
The ITIL® 4 IT Asset Management module is structured and aligned around the ITIL® framework and the ITIL® Practice... -
ITIL® 4 Specialist: High Velocity IT- Including Exam (ITIL4HVIT)
This course provides an understanding of the ways in which digital organizations and digital operating models function in high... -
ITIL® 4 Specialist: Drive Stakeholder Value – Including Exam (ITIL4DSV)
This course provides those IT leaders, practitioners and support staff who already hold the ITIL® 4 Foundation qualification with... -
ITIL® 4 Strategist: Direct, Plan, Improve – Including Exam (ITIL4DPI)
This course provides IT leaders, practitioners and support staff with the practical skills necessary to create a ‘learning and... -
ITIL® 4 Leader: Digital and IT Strategy – Including Exam (ITIL4DITS)
ITIL® 4 Strategic Leader (ITIL® SL) is a stream of two modules that are part of ITIL® 4, the... -
ITIL® 4 Specialist: Create, Deliver, Support – Including Exam (ITIL4CDS)
This course provides those IT leaders, practitioners and support staff who already hold the ITIL® 4 foundation qualification with... -
ITIL® 4 Specialist Business Relationship Management – Including Exam (ITIL4BRM)
This module focuses on providing the candidates with the understanding of the key concepts,principles, value and challenges of the... -
ITIL® 4 Specialist: Acquiring & Managing Cloud Services – Including Exam (ITIL4AMC)
This 3-day ITIL® 4 Specialist: Acquiring & Managing Cloud Services training provides a vendor-neutral, user-centric guidance on developing a... -
Cloud Computing Essentials – Including Exam (GK3210)
Cloud computing means implementing and using cloud technology to provide IT-related services hosted off-premise. Usually cloud services are distributed...