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This course provides IT leaders, practitioners, support staff and staff interfacing with the organisation’s digital and information systems functions with a practical understanding of the key concepts, common language,…
- TESTTMAP TMAP®: Quality for cross functional teams – Including ExamBestill
In the IT-world of today cross-functional teams are expected to deliver business value with quality at speed. TMAP supports quality engineering in this new way of working on “built…
- ISMF Integrated Service Management (ISM) Foundation – Including ExamBestill
A successful collaborative team has one goal, language and basic way of working. The ISM Foundation training provides the basic knowledge needed for this.
The language spoken in IT departments… - SIAMP Service Integration and Management (SIAM®) Professional – Including ExamNOK 22.000Bestill Dette produktet har flere varianter. Alternativene kan velges på produktsiden
Service Integration and Management (SIAM®) is a methodology used to manage and seamlessy integrate multiple service providers to ensure a single business-facing IT organization. The EXIN SIAM® Professional certification…
- SIAMF Service Integration and Management (SIAM®) Foundation – Including ExamNOK 19.000Bestill Dette produktet har flere varianter. Alternativene kan velges på produktsiden
Service Integration and Management (SIAM®) is an approach to managing multiple suppliers of services (business services as well as information technology services) and integrating them to provide a single…
- SDM Service Desk Institute – Manager – Including ExamBestill
Master the key areas of service desk management, gain the globally recognised Service Desk Manager qualification and lead your team to lasting success.
The Service Desk Manager course provides a… - SDA Service Desk Institute – Analyst – Including ExamBestill
Become a qualified Service Desk Analyst and boost your levels of customer service support
The importance of delivering high-quality customer service in today's support environment means that the responsibilities of…
- KF Problem Solving for Service Management – Including ExamBestill
Systematic problem solving is one of the essential skills that organizations look for these days. The confident professionals who know how to approach an incident and solve it the…
- ITIL4SDIT ITIL® 4 Specialist: Sustainability in Digital & IT – Including ExamNOK 27.000Bestill Dette produktet har flere varianter. Alternativene kan velges på produktsiden
This 3-day ITIL® 4 Specialist: Sustainability in Digital & IT module explores how service organisations may address sustainability challenges in relation to their digital and IT strategies, tactics, and…
