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Customer Experiences with Contact Center AI – Dialogflow CX (GO9080)
Welcome to "Customer Experiences with Contact Center AI" with a focus on Dialogflow CX. In this course, learn how... -
Troubleshooting Cisco Contact Center Enterprise (CCET)
The Troubleshooting Cisco Contact Center Enterprise (CCET) course is focused on Day 2 support of a Packaged Contact Center... -
Reporting Cisco Contact Center Enterprise (CCER)
The Reporting Cisco Contact Center Enterprise (CCER) course provides an architectural overview of the Contact Center Enterprise (CCE) Solution... -
Implementing Cisco Contact Center Enterprise (CCEI)
The Implementing Cisco Contact Center Enterprise (CCEI) v1.0 course teaches you how to build and implement a Cisco® Packaged... -
Contact Center Enterprise Fundamentals and Administration (CCEFA)
This 5 day course combines the 1 day CCEF course and the 4 day CCEA course. Booking both together... -
Understanding Cisco Contact Center Enterprise Foundations (CCEF)
The Understanding Cisco Contact Center Enterprise Foundations (CCEF) course gives you an overview of the Cisco® Packaged Contact Center... -
Implementing Cisco Contact Center Enterprise Chat & Email (CCECE)
The Implementing Cisco Contact Center Enterprise Chat and Email (CCECE) course teaches you how to deploy Cisco® Enterprise Chat... -
Contact Center Enterprise Advanced Administration and Reporting (CCEAAR)
This class combines the Administering Advanced Cisco Contact Center Enterprise (CCEAA) course and the Reporting Cisco Conatct Center Enterprise... -
Administering Advanced Cisco Contact Center Enterprise (CCEAA)
The Administering Advanced Cisco Contact Center Enterprise (CCEAA) course teaches you how to execute advanced administration tasks associated with... -
Administering Cisco Contact Center Enterprise (CCEA)
The Administering Cisco Contact Center Enterprise (CCEA) course teaches you the contextual information around call flow between components in... -
Administering Webex Contact Center (AWXCC)
Administering Webex Contact Center (AWXCC) is a 4-day, hands-on, instructor-led training course intended for anyone requiring Day 2 support...