• CCER Reporting Cisco Contact Center Enterprise

    The Reporting Cisco Contact Center Enterprise (CCER) course provides an architectural overview of the Contact Center Enterprise (CCE) Solution components and deployment models. You will learn the end-to-end reporting…

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  • CCEAAR Contact Center Enterprise Advanced Administration and Reporting

    This class combines the Administering Advanced Cisco Contact Center Enterprise (CCEAA) course and the Reporting Cisco Conatct Center Enterprise (CCER) course into one 5 day delivery. Learn how to…

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  • AWXCC Administering Webex Contact Center

    Administering Webex Contact Center (AWXCC) is a 4-day, hands-on, instructor-led training course intended for anyone requiring Day 2 support knowledge of the Webex Contact Center environment. This lab-intensive course…

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  • CCET Troubleshooting Cisco Contact Center Enterprise
    NOK 24.000

    The Troubleshooting Cisco Contact Center Enterprise (CCET) course is focused on Day 2 support of a Packaged Contact Center Enterprise (PCCE) deployment by Tier 3 support personnel. Cisco®…

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  • CCEI Implementing Cisco Contact Center Enterprise
    NOK 36.000

    The Implementing Cisco Contact Center Enterprise (CCEI) v1.0 course teaches you how to build and implement a Cisco® Packaged Contact Center Enterprise (PCCE) solution, including advanced integration of external…

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  • CCEFA Contact Center Enterprise Fundamentals and Administration
    NOK 47.000

    This 5 day course combines the 1 day CCEF course and the 4 day CCEA course. Booking both together saves you money and ensures your team gets the training…

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  • CCEF Understanding Cisco Contact Center Enterprise Foundations
    NOK 15.000

    The Understanding Cisco Contact Center Enterprise Foundations (CCEF) course gives you an overview of the Cisco® Packaged Contact Center Enterprise (PCCE) and Unified Contact Center Enterprise solutions. You will…

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  • CCECE Implementing Cisco Contact Center Enterprise Chat & Email
    NOK 47.000

    The Implementing Cisco Contact Center Enterprise Chat and Email (CCECE) course teaches you how to deploy Cisco® Enterprise Chat and Email (ECE) into an existing Enterprise Contact Center environment….

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  • CCEAA Administering Advanced Cisco Contact Center Enterprise
    NOK 35.000

    The Administering Advanced Cisco Contact Center Enterprise (CCEAA) course teaches you how to execute advanced administration tasks associated with the Cisco Contact Center Enterprise (CCE) solution through an in-depth…

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  • CCEA Administering Cisco Contact Center Enterprise
    NOK 47.000

    The Administering Cisco Contact Center Enterprise (CCEA) course teaches you the contextual information around call flow between components in the Cisco® Unified Contact Center Enterprise (UCCE) solution including intelligent…

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