Service Management
-
ServiceNow Adopting a Platform Owner Mindset (SNAPOM)
Learn to drive Platform value in the enterprise.
Adopting a Platform Owner Mindset is a 2-day business simulation workshop designed for anyone in a ServiceNow-related technical role who wants to…
-
Service Integration and Management (SIAM®) Foundation – Including Exam (SIAMF)NOK 19.000
Service Integration and Management (SIAM®) is an approach to managing multiple suppliers of services (business services as well as information technology services) and integrating them to provide a single…
-
Service Desk Institute – Manager – Including Exam (SDM)
Master the key areas of service desk management, gain the globally recognised Service Desk Manager qualification and lead your team to lasting success.
The Service Desk Manager course provides a… -
Service Desk Institute – Analyst – Including Exam (SDA)
Become a qualified Service Desk Analyst and boost your levels of customer service support
The importance of delivering high-quality customer service in today's support environment means that the responsibilities of…
-
ITIL® 4 Specialist IT Asset Management – Including Exam (ITIL4ITAM)NOK 28.000
The ITIL® 4 IT Asset Management module is structured and aligned around the ITIL® framework and the ITIL® Practice Guides. The examination is intended to assess whether the candidate…
-
ITIL® 4 Specialist Business Relationship Management – Including Exam (ITIL4BRM)NOK 26.500
This module focuses on providing the candidates with the understanding of the key concepts,principles, value and challenges of the Business Relationship Management practice. It is intendedto provide candidates with…
-
IT Asset Management Foundation (ITAM) + exam (ITAMF)
This 2-day IT Asset Management foundation course provides an introduction to IT Asset Management (ITAM) and is aimed at anyone new to ITAM. From IT administrators with an operational…
-
Ansible (GL380) (HPE_H8Q13S)
This course covers core Ansible topics including installing
and configuring, running ad hoc commands, understanding
modules, creating and using playbooks, variables and inclusion,
task control, templates, and roles. The… -
HPE OneView for HPE Synergy Advanced Topics (HPE_H8PF6S)
The HPE OneView for HPE Synergy Advanced Topics class covers
advanced HPE OneView features, including automation, firmware,
and driver updates, SPP management, troubleshooting and
VMware Lifecycle Management. This class… -
Introduction to Managing HPE Synergy with OneView (HPE_H8PF2S)
This session equips participants with core capabilities that
help them perform basic management of HPE Synergy. An
architectural overview ensures a high-level understanding of
the associated equipment, including the HPE…