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ITIL® 4 Foundation – Including Exam (ILFN4)NOK 16.700
This course provides IT leaders, practitioners, support staff and staff interfacing with the organisation's digital and information systems functions with a practical understanding of the key concepts, common language,…
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TMAP®: Quality for cross functional teams – Including Exam (TESTTMAP)
In the IT-world of today cross-functional teams are expected to deliver business value with quality at speed. TMAP supports quality engineering in this new way of working on “built…
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Integrated Service Management (ISM) Foundation – Including Exam (ISMF)
A successful collaborative team has one goal, language and basic way of working. The ISM Foundation training provides the basic knowledge needed for this.
The language spoken in IT departments… -
Service Integration and Management (SIAM®) Professional – Including Exam (SIAMP)NOK 22.000
Service Integration and Management (SIAM®) is a methodology used to manage and seamlessy integrate multiple service providers to ensure a single business-facing IT organization. The EXIN SIAM® Professional certification…
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Service Integration and Management (SIAM®) Foundation – Including Exam (SIAMF)NOK 19.000
Service Integration and Management (SIAM®) is an approach to managing multiple suppliers of services (business services as well as information technology services) and integrating them to provide a single…
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Service Desk Institute – Manager – Including Exam (SDM)
Master the key areas of service desk management, gain the globally recognised Service Desk Manager qualification and lead your team to lasting success.
The Service Desk Manager course provides a… -
Service Desk Institute – Analyst – Including Exam (SDA)NOK 19.500
Become a qualified Service Desk Analyst and boost your levels of customer service support
The importance of delivering high-quality customer service in today's support environment means that the responsibilities of…
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Problem Solving for Service Management – Including Exam (KF)
Systematic problem solving is one of the essential skills that organizations look for these days. The confident professionals who know how to approach an incident and solve it the…
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ITIL® 4 Specialist: Sustainability in Digital & IT – Including Exam (ITIL4SDIT)NOK 27.000
This 3-day ITIL® 4 Specialist: Sustainability in Digital & IT module explores how service organisations may address sustainability challenges in relation to their digital and IT strategies, tactics, and…
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ITIL® 4 Specialist: Plan, Implement & Control – Including Exam (ITIL4P-PIC)NOK 28.000
This 3-day course compiles for the candidates the understanding of the key concepts, principles, value and challenges of ITIL® 4's five management practices, namely, the ITIL® 4 Asset Management…
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ITIL® 4 Specialist: Monitor, Support and Fulfil – Including Exam (ITIL4P-MSF)NOK 27.500
This 3-day course compiles for the candidates the understanding of the key concepts, principles, value and challenges of ITIL® 4's five management practices, namely, the ITIL® 4 Incident Management…
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ITIL® 4 Specialist: Collaborate, Assure and Improve – Including Exam (ITIL4P-CAI)NOK 28.500
This 3-day ITIL® 4 Specialist: Collaborate, Assure and Improve training course compiles for the candidates the understanding of the key concepts, principles, value and challenges of ITIL® 4's five…
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ITIL® 4 Specialist IT Asset Management – Including Exam (ITIL4ITAM)NOK 28.000
The ITIL® 4 IT Asset Management module is structured and aligned around the ITIL® framework and the ITIL® Practice Guides. The examination is intended to assess whether the candidate…
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ITIL® 4 Specialist: High Velocity IT- Including Exam (ITIL4HVIT)NOK 25.500
This course provides an understanding of the ways in which digital organizations and digital operating models function in high velocity environments, focusing on rapid delivery of products & services…
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ITIL® 4 Specialist: Drive Stakeholder Value – Including Exam (ITIL4DSV)NOK 26.000
This course provides those IT leaders, practitioners and support staff who already hold the ITIL® 4 Foundation qualification with an understanding of all types of engagement and interactions between…
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ITIL® 4 Strategist: Direct, Plan, Improve – Including Exam (ITIL4DPI)NOK 24.000
This course provides IT leaders, practitioners and support staff with the practical skills necessary to create a ‘learning and improving' IT organization, with a strong and effective strategic direction….
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ITIL® 4 Leader: Digital and IT Strategy – Including Exam (ITIL4DITS)NOK 24.000
ITIL® 4 Strategic Leader (ITIL® SL) is a stream of two modules that are part of ITIL® 4, the next evolution of ITIL®. ITIL® SL recognizes the value of…
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ITIL® 4 Specialist: Create, Deliver, Support – Including Exam (ITIL4CDS)NOK 26.000
This course provides those IT leaders, practitioners and support staff who already hold the ITIL® 4 foundation qualification with an understanding of how to integrate different value streams and…
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ITIL® 4 Specialist Business Relationship Management – Including Exam (ITIL4BRM)NOK 26.500
This module focuses on providing the candidates with the understanding of the key concepts,principles, value and challenges of the Business Relationship Management practice. It is intendedto provide candidates with…
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ITIL® 4 Specialist: Acquiring & Managing Cloud Services – Including Exam (ITIL4AMC)NOK 26.500
This 3-day ITIL® 4 Specialist: Acquiring & Managing Cloud Services training provides a vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can…
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Cloud Computing Essentials – Including Exam (GK3210)NOK 15.300
Cloud computing means implementing and using cloud technology to provide IT-related services hosted off-premise. Usually cloud services are distributed over the internet. Cloud supports businesses by offering flexible IT…