This workshop will help you to feel comfortable with saying “no”, without feeling guilty and to speak up in a confident and effective manner. Learn to distinguish between the three basic positions: passive, assertive and aggressive.
TARGET AUDIENCE:
• Managers, supervisors, and project leaders
• Administrative assistants and office coordinators
• Anyone who would like to develop assertiveness skills
COURSE PREREQUISITES:
Not available. Please contact.
COURSE CONTENT:
Not available. Please contact.
COURSE OBJECTIVE:
After the workshop, you will be able to:
• Express what you want and assert your rights.
• Prevent misunderstandings and conflicts.
• Overcome self-defeating behaviours.
• Improve the quality of your interactions with others.
FOLLOW ON COURSES:
Not available. Please contact.