COURSE OBJECTIVE:
• Influence vs. Persuasion: Advantages and Disadvantages of Each
• Effective Use of Persuasion
• Laws of Persuasion and Their Uses
• Ethical Issues
• Power and the Project Manager
• Influence Styles of Project Managers
• Tools and Techniques
• Influencing and Negotiation Skills for Project Managers
TARGET AUDIENCE:
PMP-certified project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, program managers, project sponsors, and project team members who want to continue to develop their skills and renew their PMP certification.
COURSE PREREQUISITES:
• There are no prerequisites for this course.
COURSE CONTENT:
1. Definitions
• Influence
• Persuasion
• Manipulation
2. Influence and Persuasion Are Very Similar
• Influence can be direct or indirect
• Persuasion is direct and task-specific
3. Usefulness and Advantages of Persuasion
• Persuasion Strategies
4. General Tips to Effective Persuasion
5. The «Why» of Persuasion (How Using It Helps You)
6. Who Uses Persuasive Tactics at Work?
7. Laws of Persuasion
8. Ethical Issues
9. Power and the Project Manager
10. Influence Styles of Project Managers
11. Tools and Techniques for Influence
12. Metaphors, Stories, and Organizational Tales in Business
13. Influencing and Negotiation Skills for Project Managers
14. Summary
• Cultivate your influence and persuasion skills
• Develop influence over time by being reliable
• Develop persuasive skills by appealing to the receiver's sense of WIIFM
• Persuasive abilities can help you make your case by appealing to Cialdini's six laws of persuasion
• Use memorable stories to augment statistics and help make your case
FOLLOW ON COURSES:
Management and Leadership Skills
Your Role as an Organizational Change Agent