Intense competition coupled with flattened hierarchies, multi-dimensional teams and a diverse working environment characterize today's business climate. For those leading IT teams, this reality is compounded with the challenges of:
• Realizing that most IT employees have deeper technical knowledge than their leaders
• Communicating with and supervising employees when you often can't tell what they are doing
• Motivating IT employees who may not be interested in traditional career paths
• Coaching and developing highly technical skilled employees
• Hiring and retaining the best talent
• Bridging the communication gap between IT and the rest of the businessThe Active Leadership for IT Professionals program provides the concepts, tools and practices to help overcome these challenges and to help IT leaders effectively coach, empower and lead individuals and teams to higher levels of performance.
TARGET AUDIENCE:
Any IT professional with direct reports or charged with leading project teams.
COURSE PREREQUISITES:
Not available. Please contact.
COURSE CONTENT:
Not available. Please contact.
COURSE OBJECTIVE:
After the workshop, you will be able to:
• Assess personal leadership behaviours and attitudes that impact the performance of others
• Plan and deliver clear, concise communication to direct, guide and engage employees
• Understand what people need in order to change a behaviour or practice
• Determine how ability and motivation impact performance and outcomes, regardless of the task
• Explore three different leadership styles and when they should be used to maximize the performance of others
• Match the appropriate leadership style to individuals and specific tasks
• Explore how the foundational principles of coaching impact coaching results
• Differentiate between “coaching for job” versus “coaching for career”
• Provide behavioural feedback that recognizes and rewards employee performance
• Use a consistent approach to providing feedback that reinforces desired behaviours and helps achieve performance improvements
• Assess performance gaps and improve task performance
• Coach, reinforce and create a motivational climate for employee growth and retention
• Create a personal development plan based on assessed leadership strengths and development needs
FOLLOW ON COURSES:
Not available. Please contact.