COURSE OBJECTIVE:
After you complete this course you will be able to understand:
• Natural barriers to sound reasoning
• Bias and assumptions in problem analysis
• Thought processes and reasoning
• Analytical techniques for comparing alternative solutions
• Structure, standards, and ethics of critical thinking
• Problem analysis best practices
Hands-On Exercises:
• Evaluate the strategic thinking of others
• Assess the reasoning of others
• Problem solving by starting with restatement of the issues
• Problem solving from a number of different perspectives
• Identify decision-making factors
• Creativity and the decision-making process
• Structure the analytical process with a matrix
• Evaluate decision options using probabilities
• Compare options using paired ranking
TARGET AUDIENCE:
This course is aimed at any professional who is new to formal problem analysis, including: department managers, directors, supervisors, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, program managers, associate project managers, stakeholders, team members, and all others responsible for resource allocations.
COURSE PREREQUISITES:
There are no prerequisites for this course.
COURSE CONTENT:
Introduction to Decision Making
• What's a Decision?
• High Quality vs. Low Quality Decisions
• Becoming a Better Decision-Maker
Barriers to Brilliant Decisions
• Instinctive Decision-Making
• Barriers to Sound Reasoning
• Outlook vs. Reality
Critical Thinking
• What Is Critical Thinking?
• Structures of Thinking
• Thinking with Standards
• Sophistry and Intellectual Ethics
Problem Analysis Guidelines
• Opening the Mind
• 10 Best Practice Guidelines
• Structuring Techniques
• Putting It All Together
The Decision
• Who Decides?
• Who Should Decide?
• Take Home Message
FOLLOW ON COURSES:
Not available. Please contact.