COURSE OBJECTIVE:
After the workshop, you will be able to:
• Assess personal leadership behaviours and attitudes that impact the performance of others
• Plan and deliver clear, concise communication to direct, guide and engage employees
• Understand what people need in order to change a behaviour or practice
• Determine how ability and motivation impact performance and outcomes, regardless of the task
• Explore three different leadership styles and when they should be used to maximize the performance of others
• Match the appropriate leadership style to individuals and specific tasks
• Explore how the foundational principles of coaching impact coaching results
• Differentiate between “coaching for job” versus “coaching for career”
• Provide behavioural feedback that recognizes and rewards employee performance
• Use a consistent approach to providing feedback that reinforces desired behaviours and helps achieve performance improvements
• Assess performance gaps and improve task performance
• Coach, reinforce and create a motivational climate for employee growth and retention
• Create a personal development plan based on assessed leadership strengths and development needs
TARGET AUDIENCE:
Any IT professional with direct reports or charged with leading project teams.
COURSE PREREQUISITES:
Not available. Please contact.
COURSE CONTENT:
Not available. Please contact.
FOLLOW ON COURSES:
Not available. Please contact.