This 1-day ITIL® 4 Practitioner: IT Asset Management Practice module focuses on providing the candidates with the understanding of the key concepts, principles, value and challenges of the IT Asset Management Practice. It is intended to provide candidates with best practice guidance on how to plan and manage the full lifecycle of all IT assets, to help the organization maximize value, control costs, manage risks, support decision-making about the purchase, re-use, retirement, and disposal of IT assets, meet regulatory and contractual requirements.The ITIL 4 IT Asset Management Practice module is structured and aligned around the ITIL framework. The examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the ITIL 4 IT Asset Management Practice publication.ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
COURSE OBJECTIVE:
• Understand the key concepts of the practice. • Understand the processes of the practice. • Understand the roles and competences of the practice. • Understand how information and technology support and enable the practice. • Understand the role of partners and suppliers in the practice. • Understand how the ITIL capability model can be used to develop the practice. • Understand how the ITIL guiding principles support the practice.
TARGET AUDIENCE:
This practice module is for IT professionals who want to prove and validate their skills in this specific practice area.
COURSE PREREQUISITES:
• The candidate must have passed the ITIL 4 Foundation examination.
COURSE CONTENT:
Our ITIL® 4 Practitioner: IT Asset Management training course will cover the following topics:1. Understand the key concepts of the practice1.1 Explain the purpose of the practice.
1.2 Describe the PSFs & key metrics of the practice.
1.3 Explain the key terms/concepts:
a) IT asset types
b) IT asset register
c) IT asset lifecycle
d) IT asset lifecycle models
e) verification
f) inventory
g) discovery
h) IT asset audit2. Understand the processes of the practice2.1 Describe inputs and outputs of the processes.
2.2 Describe the key activities of the processes.
2.3 Know how to integrate the practice in the organization's value streams.3. Understand the roles and competences of the practice3.1 Describe the responsibilities of the key roles of the practice
a) IT asset manager
b) IT asset custodian
c) IT asset analyst
d) IT asset register administrator
e) license manager
f) IT asset owner
g) IT asset consumer3.2 Know how to position the practice in the organizational structure.
4. Understand how information and technology support and enable the practice 4.1 Explain the tools application
4.2 Apply the recommendations on automation5. Understand the role of partners and suppliers in the practice 5.1 Explain the dependencies of the practice on third parties.
5.2 Explain how partners and suppliers can support the practice.6. Understand how the ITIL capability model can be used to develop the practice. 7. Understand how ITIL guiding principles help to develop the practice.
FOLLOW ON COURSES:
Not available. Please contact.
