COURSE OBJECTIVE:
Working in an interactive learning environment, led by our engaging expert, you will:
• Explore AI's capabilities, learn how it can streamline their workflow, and how to use AI tools to improve efficiency and productivity.
• Master the ability to navigate and use AI tools such as ChatGPT and others, making your everyday work tasks a breeze.
• Learn how to securely handle and use AI tools, ensuring you're confident and competent while handling business data.
• Understand how to use AI in a variety of contexts, from customer service to project management, helping you solve a range of business challenges.
• Learn to apply AI tools to your everyday tasks, helping you automate and streamline your business operations.
• Develop a knack for using AI for efficient information analysis, helping you make data-driven decisions with ease and accuracy.
• Gain the ability to use AI for creative content and media creation, letting you design engaging presentations, reports, and more.
• Understand the practicalities of AI ethics and responsibilities, ensuring you are knowledgeable about respectful and fair AI practices in your business environment.
TARGET AUDIENCE:
This introductory-level course is perfect for non-technical business professionals who are keen to leverage AI tools to boost their day-to-day productivity and efficiency with the use of innovative tools. Ideal attendees include business managers, project coordinators, customer service representatives, marketing professionals, and anyone else involved in individual or team-based business tasks and operations. If you're keen on exploring how AI can streamline your work processes and improve decision-making, this course would be a great fit.
COURSE PREREQUISITES:
To ensure a smooth learning experience and maximize the benefits of attending this course, you should have the following prerequisite skills:
• Basic familiarity with using computer applications and digital tools in a professional setting, such as email clients, office suites, and project management tools.
• A general understanding of how businesses operate, including knowledge of your own business operations and processes.
• Comfortable navigating through digital platforms and tools.
• A problem-solving mindset, as the aim of many AI tools is to help solve business challenges in innovative ways.
COURSE CONTENT:
Day 1
1 Explore AI in Today's Business World
• Gain an understanding of AI's role and potential in business operations
• The basics of AI
• Different kinds of AI
• Real-world applications of AI in business
• Pros and cons of using AI in business
• Potential benefits and risks of AI in business
• The impact of AI on the modern business landscape
2 Meet Your New AI Friends: ChatGPT and Bard
• Get to know common user-friendly AI tools for business
• Introduction to ChatGPT
• Introduction to Bard
• Comparing AI tools: ChatGPT and Bard
• Matching the right AI tool to your business needs
• Lab: Exploring ChatGPT and Bard in action
3 The ABCs of Prompt Engineering: AI Conversations for Beginners
• Gain a foundational understanding of prompt engineering to effectively communicate with AI.
• Basics of conversational AI
• Understanding the strengths, weaknesses and limitations of AI in communications
• Unpacking the concept of prompt engineering
• Basic principles of successful prompt engineering
• Importance of context and specificity in prompts
• Practice in refining prompts for better AI responses
• Understanding common pitfalls in prompt engineering
• Top tips and best practices for communicating with AI tools
• Lab: Crafting and refining prompts in a guided session with ChatGPT
Day 2
1 Powering Your Business with AI
• Learn how AI tools can enhance day-to-day business tasks
• AI in data analysis
• AI in customer service
• AI for improving team collaboration
• AI for project management
• Lab: Using GPT for customer service simulation
2 Work Smarter, Not Harder: Boost Your Productivity with AI
• Identify ways AI can boost productivity and efficiency in business
• AI for personal productivity
• AI for team productivity
• Integrating AI tools with existing business software
• Best practices for boosting productivity with AI
• Lab: Using AI for personal productivity task
3 AI Tools for Informed Decision Making
• Explore how AI tools can aid in business decisions
• AI for business intelligence
• AI for market research
• AI for risk assessment
• AI for resource allocation
• Lab: Utilizing AI in decision-making
4 Staying Safe and Smart with AI Tools at Work
• Introduction to data security and AI
• Understand essential security considerations and best practices for using AI tools at work safely and effectively.
• Permissions and access controls with AI tools
• Considerations when sharing sensitive work data with AI
• Understanding your organization's AI policies
• Safe habits when using AI tools
• Proactive steps to ensure your AI tool usage remains secure
• Ensuring data privacy when working with AI
• Activity: Review and discuss common scenarios involving AI tool usage at work, and identify how to navigate these scenarios securely and in compliance with company policies
5 The Ethics and Responsibility of AI
• Understand the ethical considerations and responsibilities of using AI in business
• Privacy and data security in AI
• Identifying and avoiding biases in AI
• Legal considerations when using AI
• Promoting responsible use of AI
FOLLOW ON COURSES:
Quick Start to Prompt Engineering for Everyday Business Users
AI Basics for Everyday Business Users Camp 2: Transforming Business Ops with Cutting-Edge AI Apps