COURSE OBJECTIVE:
After you complete this course you will be able to:
• Add a new perspective to the ITIL® suite and elevate the discussion around ITIL® concepts to a strategic level among business leaders and aspiring leaders.
• Build and implement effective IT and digital strategy that can tackle digital disruption and drive success.
TARGET AUDIENCE:
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COURSE PREREQUISITES:
Attendees should meet the following prerequisites:
Candidates must hold the ITIL® 4 Foundation certificate. In addition, the ITIL® 4 Leader modules require a minimum of three years of IT managerial experience.
COURSE CONTENT:
Day 1
• Introduction to assessments and case study familiarisation.
• Revision of Key Concepts and Guiding principles.
• Key concepts of Digital and IT strategy.
• External and Internal environmental analysis.
• Ensuring organisational viability.
• Homework.
Day 2
• Strategic Approaches.
• Risk and Opportunities.
• Defining a Digital Strategy.
• Homework.
Day 3
• Implementing a Digital Strategy.
FOLLOW ON COURSES:
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