COURSE OBJECTIVE:
After completing this course, you should be able to:
• Describe the Cisco ThousandEyes solution and its high-level use cases
• Identify different types of ThousandEyes agents and supported tests
• Describe different Enterprise Agent deployment options, requirements, and procedures for agent deployment
• Describe different ThousandEyes test types
• Compare Thousand Eyes web layer tests
• Describe the role of an Endpoint Agent
• Deploy and Configure an Endpoint Agent
• Utilize ThousandEyes when performing the root cause analysis
• Discuss the challenges that ThousandEyes Internet Insights can address
• Describe the role and configuration of default and custom alerts
• Distinguish between usability of dashboards and reports
• Utilize ThousandEyes to monitor solutions end-to-end
• Describe how to perform system administration
TARGET AUDIENCE:
Network Administrators, network engineers, network managers and system engineers involved in the installation, configuration and usage of the Cisco ThousandEyes solution.
COURSE PREREQUISITES:
Attendees should meet the following pre-requisites:
• Basic understanding of network fundamentals
• Basic understanding of Internet Control Message Protocol (ICMP), User Datagram Protocol (UDP), Transmission Control Protocol (TCP), HTTP, SSL, and DNS protocol
COURSE CONTENT:
Introducing Cisco ThousandEyes
• Modern Network Challenges
• Cisco ThousandEyes Overview
• See Inside-Out Use Case
• See Outside-In Use Case
• WAN Experience Use Case
• How Cisco ThousandEyes Does It
• Cisco ThousandEyes Visibility
• Modern IT Visibility Architecture
Introducing Cisco ThousandEyes Agents and Tests
• Cisco ThousandEyes Cloud Agents
• Cisco ThousandEyes Enterprise Agents
• Cisco ThousandEyes Endpoint Agents
• Cisco ThousandEyes Tests
• Agent Test Capabilities
• Agent Locations
Deploying Enterprise Agents
• Enterprise Agent Operation
• Enterprise Agent Firewall Requirements
• Enterprise Agent Network Utilization
• Enterprise Agent Deployment Options
• Enterprise Agent on Cisco IOS XE Platforms
• Virtual Appliance Setup
• Custom Virtual Appliance
• Embedded Enterprise Agent CLI Deployment
• Embedded Enterprise Agent Deployment with Cisco DNA Center
• Enterprise Agent Deployment in Proxy Environments
• Agent Labels
• Enterprise Agent Utilization
• Enterprise Agent Clusters
Describing ThousandEyes Routing, Network, DNS and Voice Tests
• Routing BGP Test
• BGP Test – Configuration
• Network Tests
• Agent-to-Server Network Test – Data Collection
• Agent-to-Agent Network Test – Data Collection
• Network Test – Path Visualization View
• Agent-to-Server Network Test- Configuration
• Agent-to-Agent Network Test – Configuration
• DNS Tests
• DNS Test – Metrics
• DNS Test – Configuration
• Voice Tests
• Vocie Tests – Metrics
• Voice Tests – Configuration
Describing Cisco ThousandEyes Web Tests
• Web Layer Tests
• HTTP Server Test – Metrics
• HTTP Server Test – Configuration
• Page Load Test – Metrics
• Page Load Test – Configuration
• Transaction Test – Metrics
• Transaction Test – Configuration
• Transaction Test – ThousandEyes Recorder
• Web Layer Tests – Proxy Metrics
Introducing Endpoint Agents
• Endpoint Agent Overview
• Browser Session Monitoring – Monitored Domains and Monitored Networks
• Endpoint Agent Use Cases – Last Mile Monitoring
• Endpoint Agent Use Cases – Performance Troubleshooting
• Endpoint Agent Use Cases – Application Experience Monitoring
• Endpoint Agent – Collected Data
Deploying Endpoint Agents
• Endpoint Agent System Requirements
• Endpoint Agent Installation
• Endpoint Agent Operation
• Endpoint Agent Configuration
• Endpoint Agent Proxy Configuration
• Endpoint Agent Views
Troubleshooting with Cisco ThousandEyes
• Practice Activity – Scenario A
• Troubleshooting Analysis – Scenario A
• Practice Activity – Scenario B
• Troubleshooting Analysis – Scenario B
• Practice Activity – Scenario C
• Troubleshooting Analysis – Scenario C
• Share Links and Saved Events
• Multi-Service Views
Using Internet Insights
• Challenges with Internet Monitoring
• Internet Insights Packages
• Internet Insights Dashboard
• Internet Insights View
Configuring Alerts
• Alerts Overview
• Notification Triggers
• Alert Rule Configuration
• Dynamic Baselines
• Alert Views
• Alert Suppression Window
• Enterprise Agent Notifications
Customizing Dashboards and Reports
• Data Retention
• Dashsboards and Reports Comparison
• Report Snapshots
• Baseline Metrics with Reports
• Data Aggregation
• Widget Configuration
• Dashboard Examples
Monitoring Solutions
• Microsoft 365 Solution Monitoring
• Microsoft 365 Test Targets
• Microsoft 365 Service Level Metrics
• Cisco Webex Monitoring
• Cisco Webex Web Zone Testing
• Cisco Webex CB and MMP Testing
• Cisco Webex Test Targets
• Cisco Webex Service Level Metrics
• SD-WAN Monitoring
• SD-WAN Overlay Monitoring
• SD-WAN Underlay Monitoring
• SD-WAN Service-Level Metrics
Administrating the System
• Role Based Access Control
• Account Groups
• User Account Settings
• Organization Settings
• Time Zone Settings
• Activity Log
• Cisco ThousandEyes Billing
• Unit Calculator
Labs
• Schedule a Test
• Deploy Enterprise Agent
• Configure Network, DNS, and Voice Tests
• Configure Web Tests
• Deploy and Configure an Endpoint Agent
• Examine Internet Insights
• Configure Alerts
• Build a Dashboard and Report
• Account Administration
FOLLOW ON COURSES:
Not available. Please contact.