COURSE OBJECTIVE:
After completing this course you should be able to:
• Examine API and automation capabilities and concepts for Cisco Unified Communication Manager
• Examine API and automation capabilities and concepts for Cisco Unity Connection
• Examine API and automation capabilities and concepts for Cisco Finesse
• Examine Experience API (xAPI) and automation capabilities and concepts for Cisco Collaboration endpoints
• Examine API and automation capabilities and concepts for Cisco Webex Teams
• Examine API and automation capabilities and concepts for Cisco Webex Meetings
TARGET AUDIENCE:
Network and software engineers interested in Cisco Collaboration and Webex automation.
COURSE PREREQUISITES:
Attendees should meet the following prerequisites:
• Basic knowledge of Simple Object Access Protocol (SOAP) and REST APIs.
• Basic programming and scripting skills in Python.
• Intermediate knowledge in managing and configuring three or more of the following Cisco Collaboration offerings: Cisco Unified Communications Manager; Cisco IP Phones; Cisco Finesse; Cisco Webex Devices (Collaboration and Video Endpoints), and/or Webex Teams.
COURSE CONTENT:
Automating Cisco Unified Communications Manager
• Cisco Unified Communications Manager: AXL API Overview
• Built-In AXL API Calls
• SQL API Calls
• Computer Telephony Integration
• CDRs and Performance APIs
• Phone Services APIs
Automating Cisco Unity Connection
• Cisco Unity Connection API Overview
Automating Cisco Finesse
• Cisco Finesse APIs
• Cisco Finesse Gadgets
Examining Cisco Collaboration Endpoint Automation
• Cisco xAPI Overview
• In-Room Control Editor Introduction
• Macro Introduction
Examining Cisco Cloud Collaboration Automation
• Cisco Webex Administration API Overview
• Cisco Webex Teams Bots Overview
• Widgets Overview
• Cisco Webex Teams SDK
Examining Cisco Conferencing Automation
• Cisco Webex Meetings API
• Cisco Meeting Server API
Labs
• Discovery Lab 1: Configure the Initial Collaboration Lab Environment
• Discovery Lab 2: Verify Phone Details
• Discovery Lab 3: Configure Phone Line Label
• Discovery Lab 4: Configure User Pin
• Discovery Lab 5: Configure System Forward No Answer Timer
• Discovery Lab 6: Configure Route Plan Report
• Discovery Lab 7: Deploy Basic SQL Query
• Discovery Lab 8: Deploy Advanced SQL Query
• Discovery Lab 9: Configure an Alternate Extension in Cisco Unity Connection
• Discovery Lab 10: Configure Voicemail Pin
• Discovery Lab 11: Verify Cisco Finesse Agent Settings and Observe XMPP Messages
• Discovery Lab 12: Deploy Cisco Finesse Gadget
• Discovery Lab 13: Deploy Modify Call Via Video Codec Programmatically
• Discovery Lab 14: Configure System Name and Branding
• Discovery Lab 15: Deploy and Monitor Video Call
• Discovery Lab 16: Configure Custom Control Panel Using the In-Room Control Editor
• Discovery Lab 17: Deploy Macro Using the In-Room Control Editor
• Discovery Lab 18: Verify Cisco Webex Organization and License Information
• Discovery Lab 19: Configure New Cisco Webex Teams Room
• Discovery Lab 20: Deploy Cisco Webex Teams Interactive Bot
• Discovery Lab 21: Deploy Cisco Webex Teams Widget
• Discovery Lab 22 Configure Cisco Webex Meetings User
• Discovery Lab 23: Configure and Record Cisco Webex Meeting
• Discovery Lab 24: Verify Cisco Meeting Server System Status
• Discovery Lab 25: Configure Host Access on Cisco Meeting Server Spaces
FOLLOW ON COURSES:
Not available. Please contact.